The aesthetic clinic software that brings your patients back.
Konabia follows up on every treatment, knows when each patient is due back and reminds them on WhatsApp. Online booking, packages, Wallet cards and Google reviews in one place.
The product
This is Konabia on the inside.
Calendar, patients, follow-ups, loyalty and communication in one dashboard. Real screenshots with sample data.
Your whole clinic in one view: professionals, appointments, packages and free slots. On mobile too.
See featureAppointments, spend, loyalty balance, next visit and every message sent, in one profile.
See featureWho is in follow-up after their treatment, their next message and how many booked again.
See featureInactive patients detected, messages sent and who came back, measured against a control group.
See featureLoyalty cards in Apple and Google Wallet: tiers, accumulated balance and installs.
See featureSession packages with their own Wallet card and an alert before each session.
See featureAll your clinic's WhatsApp conversations, with the patient profile alongside.
See featureWhatsApp, email and SMS campaigns, with the bookings each one generates.
See featureSurveys after every visit, Google reviews requested and unhappy patients to contact.
See featureThe AI answers with the information you set for each service, and you can test it before switching it on.
See featureThe booking widget built into your clinic's website, with your services and prices.
See featureWhat slips away without follow-up
You don't lack patients. You lack follow-up.
The half-used package
She bought a 6-session package and came to 3. Nobody reminded her of the fourth.
The maintenance nobody remembers
She finished the laser and nobody told her when maintenance was due.
The overdue check-up
Botox is due every 4–6 months and nobody reminds her in time.
The unanswered Instagram lead
She asked for a price on Tuesday at 9:40 pm and nobody replied until Thursday.
The delighted patient with no review
She left the clinic happy and never left her opinion on Google.
Konabia takes care of each of these moments, patient by patient.
See how it worksRevenue leak calculator
How much slips away without follow-up?
Enter your clinic's numbers and see what every patient who doesn't come back when they should is worth, per month and per year.
24 patients a month
Slipping away every month
€3,600
€43,200 a year
If Konabia wins back just 1 in 10 of those patients
€360 a month
€4,320 a year
Where it slips away
This is an estimate based on the numbers you enter, not a promise of results. Konabia works on patients who already know you: check-up reminders, half-used packages, follow-up after every treatment and dormant patient reactivation.
Your clinic's economics
Acquiring keeps getting pricier. Retaining doesn't.
Almost every clinic walks the same path. The mistake is realising too late where the money really is.
No competition
You post on Instagram and new clients arrive. Acquiring is simple and almost free.
Competition arrives
Instagram is no longer enough. Now you pay Google Ads and Meta Ads to keep filling the schedule.
Costs skyrocket
Every new client costs more. Advertising eats your margin and acquiring stops being profitable.
The turning point
You discover that retaining is far more profitable than acquiring. Retention goes from tactic to business infrastructure.
25–95%
Increasing customer retention by just 5% can boost profits by between 25% and 95%.
Frederick Reichheld · Bain & Company
Retention is no longer optional. Konabia makes it part of your clinic's daily routine.
Know every patient
Everything that has happened with each patient, in one profile.
Because bookings, packages and messages all go through Konabia, every profile is always complete. So you know what to do with each patient at every moment.
Treatments done
What was done, when and by which professional.
Spend and value
How much they've spent in total and on which treatments.
Packages and sessions
Used and remaining sessions for each package.
When they're due back
The next check-up or session based on their treatment.
Loyalty tier
Balance and tier on their card, upgraded automatically by spend.
Messages sent
Reminders, follow-ups and campaigns they've received.
Consent per channel
WhatsApp, email and SMS: what they've agreed to.
Your database, migrated
We bring over your current patients and packages from day one.
How it works
Every patient's cycle, on autopilot.
From booking to leaving a review. Konabia follows up on every step and shows it all in a single dashboard.
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01
Online booking
From the widget on your website or via WhatsApp, 24/7.
Learn more -
02
Reminder and confirmation
Before the appointment, on WhatsApp. Fewer unannounced gaps.
Learn more -
03
Session and follow-up
After the visit, Konabia records the treatment and schedules the next step.
Learn more -
04
Next session alert
Packages with a counter and an alert when it's time to come back, with or without Wallet.
Learn more -
05
Loyalty
Balance and tiers based on spend, with alerts on their Wallet card.
Learn more -
06
Google review
Asks for their opinion at the best moment, right after the visit.
Learn more
A patient going cold?
If time passes and they don't book, Konabia spots it and adds them to a reactivation campaign.
Loyalty on their phone
A card that reminds your patient, on its own.
Konabia generates Apple Wallet and Google Wallet cards for every treatment, package or session. The patient carries them on her phone and, without you doing anything, gets reminders, sees her progress and comes back.
Laser hair removal
Botox
Peeling
Mesotherapy
Pressotherapy
Eyelash extensions
Hair transplant
Physiotherapy
Psychology
Spa & wellness
Stamp card
Treatment package
Your package always at hand
No little paper cards or "how many sessions do I have left?". The 7/10 counter lives in her Wallet, updated in real time after every visit.
Reminder on the lock screen
The next session date appears on her phone by itself before the appointment. Zero SMS or WhatsApp cost, zero missed visits.
Instant check-in in the treatment room
A scannable QR deducts the session automatically. Your team doesn't dig through records: scan the card and keep working.
Upsell before it runs out
When only one session is left, the card changes and offers to renew the package. It's the most profitable retention lever there is.
Traceability by treatment and area
Each package is a separate card: legs, underarms, face, pressotherapy… the clinic and the patient see progress separately.
Omnichannel
Talk to your patients where they are.
Konabia picks the right channel for each message. Without you lifting a finger.
The channel they actually open
Reminders, follow-up and campaigns with read rates email can't match.
Always gets through
For urgent alerts that can't wait, even without data.
Campaigns with style
News, promotions and newsletters when context is needed.
Your card on their phone
Loyalty, packages and referrals on Apple and Google Wallet.
Meta tech provider
You keep your WhatsApp number
We connect the WhatsApp Business your clinic already uses directly to Meta, with no Twilio or middlemen. Your patients keep messaging the same number and your team can keep replying from the phone app.
How WhatsApp works in KonabiaGDPR and consent
Follow-up, yes. With every patient's consent in order.
Messaging your patients on WhatsApp, email or SMS requires their permission. Konabia records it per channel and honours every opt-out automatically.
How we comply with GDPRConsent per channel
WhatsApp, email and SMS separately: each patient decides where they want to receive messages.
Automatic opt-out
If a patient opts out, they stop receiving messages on that channel instantly. No manual lists.
Only to the right people
Campaigns and follow-ups are only sent to patients with permission on that channel.
Data hosted in the EU
Your clinic's data and your patients' data are stored on servers in the European Union.
All of Konabia
One complete system. Everything included in every plan.
Everything your clinic needs to follow up on every patient and bring them back, from day one.
Retention & loyalty
- Follow-ups Aftercare, check-ins and repeat invitations after every treatment.
- Loyalty card Balance every visit, automatic tiers and referrals in Apple and Google Wallet.
- Session packages Packages, with or without Wallet, that remind patients when the next session is due.
- Win-back flows Spots who stops coming, messages them and measures how many really come back.
Calendar & patients
- Calendar Your whole team in one view, multiple locations, occupancy and packages on every appointment.
- Patient profile Treatments, spend, packages, balance, consent and messages for every patient.
- Online booking A 24/7 widget on your website: patients pick treatment, day and time.
- Appointment reminders WhatsApp reminders and one-tap confirmation that updates your calendar.
Communication
Acquisition & growth
- Instagram lead capture Instant replies to your ad leads and booking right inside WhatsApp.
- Reputation & reviews An NPS survey after every visit, Google reviews and alerts about unhappy patients.
- Analytics & UTMs Which ad, channel or campaign actually brings you bookings.
- AI with clear limits AI only for specific, measured actions, always under your control.
All these pieces form one cycle: the CRM for aesthetic clinics that brings your patients back.
See the CRMReal case · Clínica Soria Vizcaíno
Less time writing. More time with patients.
“We used to spend hours every week writing reminders, confirming appointments and following up, patient by patient. Now it all sends itself. We've got that time back for what really matters: caring for patients in the consultation room.”
Dra. María José Soria Vizcaíno
Director · aesthetic and dental medicine · Clínica Soria Vizcaíno · Madrid
Who it's for
Designed for aesthetic clinics. Useful for any clinic with returning patients.
If your clinic lives on patients repeating, finishing their treatment and recommending you, Konabia fits. Mixed aesthetic and dental clinics already use it.
Another type of clinic with repeat treatments? Tell us and we'll take a look.
Plans and pricing
You pay for your active patients. Nothing more.
All of Konabia, whatever your size: unlimited users, locations, integrations and automations. Price only changes as your active patient base grows.
Pricing details and FAQ →How many active patients does your clinic have?
2,500 active patients
Billed monthly, no minimum commitment. Prices exclude VAT (21% in Spain).
Costs less than 1 lip filler (1 ml hyaluronic acid). If a single patient repeats, you're ahead.
Konabia pays for itself if 1 patient of your 2,500 active patients repeats their treatment each month (0.04 %). Based on an average ticket of €250 (botulinum toxin, 1 area).
How we start
One-off setup: €200
Connecting your WhatsApp Business while keeping your number, migration and clean-up of your database, templates, Wallet card design and team training.
Written guarantee
Before signing we agree a metric measurable in your dashboard (messages delivered, active Wallet cards, reactivation chats opened). If it isn't met within 60 days, we refund 2 months. Setup is non-refundable.
WhatsApp on your own account
Konabia is a Meta tech provider: we connect your WhatsApp Business keeping your number and Meta bills you for messages directly, with no markup from us. That's why there's no message limit.
Everything included
Whatever plan you pick, you get all of Konabia
No features locked by plan. These are all the tools Konabia brings, available from day one.
Scheduling & bookings
- Online bookings 24/7
- Calendar per professional
- Service and schedule management
- Custom booking forms
- Time blocking and holidays
- Patient profile and history
- Daily management dashboard
Automated communication
- Automatic email confirmations
- WhatsApp reminders and reconfirmations
- Automatic WhatsApp communication
- SMS and email marketing
- Automatic review requests
Loyalty & Wallet
- Wallet loyalty cards
- Full customisation of your cards
- Cards built for your type of business
- Wallet for treatments and sessions
- Referral and balance Wallet
- Packages and session bundles
- Advanced promotional packages
- VIP and loyalty programs
Retention & growth
- Automatic win-back campaigns
- Smart WhatsApp campaigns
- Automatic follow-up of patients and treatments
- Smart recovery of inactive patients
- Opportunity and retention engine
- Churn prediction
- Behaviour-based automations
Analytics & management
- Patient segmentation
- Retention and repeat stats
- Advanced business metrics
Enterprise
More than 30,000 active patients or a chain of clinics?
We design a volume plan with you, with per-site onboarding and dedicated support.
We count your active patients every month. Above 15,000, each block of 2,500 active patients adds €50/mo. If you move to another tier, we let you know before billing. WhatsApp messages are billed by Meta directly to your own account.
Konabia Managed
For 90 days we set up your retention system for you.
The usual objection is "I don't want to switch software or learn another program". With Konabia Managed you don't have to learn anything at first: we build it, get it running and show you the results.
We do it all for you
- We configure your treatments
- We import and clean up your patient base
- We connect your WhatsApp
- We define the follow-ups
- We set up packages and Wallet cards
- We activate patient win-back
- We launch NPS and reviews
- We prepare the campaigns
- We measure the results
After 90 days
We sit down with you and show you exactly what Konabia has done for your clinic.
“Konabia has won back 31 patients and generated €7,800 in attributable revenue.”
Illustrative example of the report you receive.
Start with no risk
We leave it up and running, with a written guarantee.
You don't start from scratch, you don't lose what you already have and we don't tie you down. We migrate your database, set everything up and agree a measurable metric with you.
We migrate your database
We bring over your patients and their active packages so follow-up starts on day one.
You keep your WhatsApp number
We connect the WhatsApp Business you already use, with no new number and without giving up the phone app.
We set it up for you
WhatsApp, templates, Wallet cards and team training. You touch nothing.
Written guarantee
We agree a metric in your dashboard. If it isn't met within 60 days, we refund 2 months.
No minimum commitment
Billed monthly. If one month you decide to stop, you stop: no lock-in contract, no penalty.
GDPR and EU servers
Consent recorded per channel, automatic opt-outs and your data hosted on servers in the European Union.
Support in Spanish
Real people who know your clinic and your setup. No tickets disappearing into a queue.
Don't let any patient go without follow-up.
Ask for your follow-up audit: in one call we go through your schedule and your patient database with you.
- We look at what's slipping away: half-used packages, overdue check-ups and dormant patients
- We show you Konabia with your clinic's treatments
- If we're not a fit, we'll say so