The CRM for aesthetic clinics that brings your patients back.
Konabia brings WhatsApp, appointments, follow-up, packages, loyalty and win-back together in one cycle. Your practice software keeps handling billing and clinical records; Konabia makes sure every patient comes back.
What your practice software doesn't do
It stores your patients' data. It doesn't bring them back.
Nobody knows who's due back
The filler check-up, the next session of a package, the patient who used to come every two months. It's all in the database, but nobody looks.
WhatsApp runs on its own
Conversations with patients live on the reception phone, with no profile alongside and no one knowing what's been answered.
Everything in a different place
The calendar in one program, messages on the phone, loyalty on a paper card and reviews left to chance.
The patient cycle
From the first message to a patient who comes back.
A CRM for an aesthetic clinic isn't a contact list: it's knowing where each patient stands and doing the right thing at every moment. Konabia does it at every step.
-
01
Acquisition
Reply in seconds to people who message you from your Instagram ads.
Instagram lead capture -
02
First visit
Online booking 24/7, from your website or right inside the chat.
Online booking -
03
Reminder
Confirm or cancel with one tap, and your calendar updates itself.
Appointment reminders -
04
Patient profile
Treatments, spend, packages, balance and every message, in one place.
Patient profile -
05
Follow-up
Aftercare, check-ins and the invitation to repeat when it's time.
Follow-ups -
06
Packages
A heads-up for the next session so nobody drops a treatment halfway.
Session packages -
07
Loyalty
Balance on their Apple or Google Wallet card with every visit.
Loyalty card -
08
Reviews
A survey after every visit and more Google reviews.
Reputation & reviews -
09
Win-back
Spots who stops coming, messages them and measures how many return.
Win-back flows
And it all runs through your clinic's WhatsApp, on your own number.
See WhatsAppAlongside your practice software
You don't have to switch software. Konabia adds on.
Your practice software does its job well. Konabia takes care of what happens between one appointment and the next.
Your practice software keeps
- Invoicing and accounting
- Clinical records and informed consent
- Stock and batch traceability
Konabia takes care of
- WhatsApp with the patient profile alongside
- Reminders, confirmations and follow-ups
- Packages that flag the next session
- Wallet loyalty card
- Winning back inactive patients
- Surveys and Google reviews
- Campaigns measured in bookings
When you start, we migrate and clean up your patient database and their packages, connect your WhatsApp and train your team.
See pricingFAQ
Questions about CRM for aesthetic clinics
What is a CRM for aesthetic clinics? +
It's the tool that manages the relationship with each patient: from their first message until they become a regular. In an aesthetic clinic that means knowing which treatment each patient had, when they're due back and messaging them at the right moment, as well as managing packages, loyalty and reviews.
Do I have to give up my practice software? +
No. Konabia works alongside your practice software: it keeps handling billing and clinical records, and Konabia takes care of WhatsApp, reminders, follow-up, loyalty and winning back patients.
How do my patients get into Konabia? +
When you start, we migrate and clean up your patient database and their packages. It's included in the setup.
How is it different from a generic CRM? +
A generic CRM manages contacts and sales opportunities. Konabia is built for aesthetic clinics: it knows which treatment each patient had and when they're due back, tracks session packages, sends aftercare after every treatment and talks to your patients on WhatsApp.
How much does it cost? +
From €150 a month, depending on your active patients, with every feature and unlimited users and locations. Setup is a one-off €200. Prices exclude VAT.
Where is my patients' data stored? +
On servers in the European Union. Konabia also records each patient's consent per channel and honours every opt-out instantly.
Ready to make sure no patient goes without follow-up?
Ask for your follow-up audit: in one call we go through your schedule and your patient database with you.
- We look at what's slipping away: half-used packages, overdue check-ups and dormant patients
- We show you Konabia with your clinic's treatments
- If we're not a fit, we'll say so