KONABIA
Instagram lead capture

Reply to Instagram leads in seconds and get them booked.

With Click-to-WhatsApp ads, prospects message you on WhatsApp. Konabia replies instantly, answers their questions and opens the form to book their first consultation without leaving the chat.

Where leads get lost

They're not lost in the ad. They're lost waiting for a reply.

They write when you can't

A Tuesday at 9:40 pm, a Sunday afternoon… exactly when nobody is at the front desk.

Meanwhile, they ask others

Someone looking for a treatment often messages several clinics at once. The first to reply wins.

By the time you reply, they're gone

By the next morning interest has cooled: they don't answer or they've already booked elsewhere.

What the patient sees

From ad to booking in under two minutes.

Illustrative example: clinic, patient and times are made up.

How it works

From ad to booked consultation, without waiting for anyone.

  1. 01

    They see your ad

    On Instagram or Facebook, with a button to message you on WhatsApp.

  2. 02

    A reply in seconds

    Konabia answers instantly with your services' information, at any hour.

  3. 03

    They book without leaving the chat

    It sends the booking button and the form opens inside WhatsApp.

  4. 04

    In your calendar

    The first consultation goes into your calendar and they get a confirmation.

Built to book

It answers just enough and leads to the consultation.

The conversation doesn't drag on or get lost in detail: it answers the basics with your information and offers to book. Anything that needs assessing is assessed by your professional at the consultation.

Answers with your information

Price, duration and who each treatment is for, exactly as you've defined it.

Always towards booking

Every reply ends by offering the next step: booking the first consultation.

Without leaving WhatsApp

The booking form opens inside the chat: pick a day and time in seconds.

What it doesn't know goes to reception

If they ask about something outside its information, your team takes over.

FAQ

Questions about Instagram lead capture

What is a Click-to-WhatsApp ad? +

It's an Instagram or Facebook ad whose button, instead of going to a website, opens a WhatsApp conversation with your clinic. The prospect messages you directly.

Who replies to the leads? +

Konabia's AI, within seconds and at any hour, with the information you set for each service. What it doesn't know, it hands to your team.

Do patients have to leave WhatsApp to book? +

No. They get a button that opens the booking form inside WhatsApp: they pick a day and time and the appointment goes into your calendar.

Which service do they book? +

The one you choose as the entry point, usually a first consultation or assessment, so your professional can assess the case.

What if the lead doesn't book? +

The conversation stays in your WhatsApp inbox flagged as an ad lead, so your team can pick it up.

Do the ads point to a new number? +

No. They point to the WhatsApp your clinic already uses: Konabia connects your current number, so the lead messages the same number shown on your website and social profiles.

How much do messages cost? +

WhatsApp messages are billed by Meta directly to the clinic, at its official rates. Konabia adds no markup.

Ready to make sure no patient goes without follow-up?

Ask for your follow-up audit: in one call we go through your schedule and your patient database with you.

  • We look at what's slipping away: half-used packages, overdue check-ups and dormant patients
  • We show you Konabia with your clinic's treatments
  • If we're not a fit, we'll say so
Need help? Write us