Your clinic's digital employee.
It talks to your patients on WhatsApp, reminds them of check-ups, follows up on treatments and gets them to come back. 24 hours a day, without a break.
WhatsApp · now
Reminder for your appointment tomorrow
Facial laser
Thu 12 Jun · 5:30 pm
Reply YES to confirm or NO to reschedule.
Appointment confirmed
María García · Thu 5:30 pm
Sound familiar?
Every month you lose patients who were already yours.
Patients who don't come back
They come once and disappear. Nobody gives them a reason to return.
Unfinished treatments
They start the laser or the mesotherapy and drop it halfway.
Empty slots tomorrow
Today your schedule is full; tomorrow, too many gaps.
Nobody recommends your clinic
You have happy patients, but they don't bring anyone new.
You pay to win back what you already had
You spend on ads to re-acquire clients who were already yours.
All of this has a solution. And you don't need to hire anyone else.
Meet KONAYour clinic's economics
Acquiring keeps getting pricier. Retaining doesn't.
Almost every clinic walks the same path. The mistake is realising too late where the money really is.
No competition
You post on Instagram and new clients arrive. Acquiring is simple and almost free.
Competition arrives
Instagram is no longer enough. Now you pay Google Ads and Meta Ads to keep filling the schedule.
Costs skyrocket
Every new client costs more. Advertising eats your margin and acquiring stops being profitable.
The turning point
You discover that retaining is far more profitable than acquiring. Retention goes from tactic to business infrastructure.
+95%
Increasing customer retention by just 5% can boost profits by up to 95%.
Frederick Reichheld · The Loyalty Effect
Retention is no longer optional. All that's left is deciding who takes care of it.
Meet KONA
The employee who never takes a day off.
KONA is the digital assistant that handles the entire relationship with your patients: it writes to them, reminds them, follows up and gets them to come back. For you, on autopilot.
Works 24/7
Never forgets, never tires, never takes a day off. Your patients, always looked after.
Talks on WhatsApp
The channel your patients actually open and reply to.
Knows every patient
It knows which treatment they're on and when they're due back.
We set it up for you
You touch nothing. KONA arrives ready to work from day one.
Who KONA is for
Built for clinics with patients who come back.
If your business lives on patients repeating, finishing their treatment and recommending you, KONA works for you.
Another type of clinic with treatments that repeat? KONA fits too.
On autopilot
What KONA takes care of for you.
What you'd do yourself if you had time to write, remind and follow up with every patient, one by one. KONA does it on its own.
Reminders and reconfirmations
Fewer no-shows, fewer gaps, a full schedule.
WhatsApp campaigns
Reach all your patients in seconds.
Follow-up after every visit
Get them back after the laser, the botox or the cleaning.
Treatment follow-up
Get them to finish the treatment instead of dropping it halfway.
Messages on special dates
Birthdays, Christmas, summer… always present.
Loyalty with a Wallet card
Your clinic's card on their phone, with WhatsApp alerts.
Reward those who refer you
Your patients bring you new patients.
Spots drop-offs
Alerts you when a patient goes cold, before you lose them.
And you see it all, always, from a single dashboard.
Omnichannel
Talk to your patients where they are.
KONA picks the right channel for each message. Without you lifting a finger.
The channel they actually open
Reminders, follow-up and campaigns with read rates email can't match.
Always gets through
For urgent alerts that can't wait, even without data.
Campaigns with style
News, promotions and newsletters when context is needed.
Your card on their phone
Loyalty, packages and referrals on Apple and Google Wallet.
Wallet as a return engine
A card that reminds your patient, on its own.
Konabia generates Apple Wallet and Google Wallet cards for every treatment, package or session. The patient carries them on her phone and, without you doing anything, gets reminders, sees her progress and comes back.
Laser hair removal
Botox
Peeling
Mesotherapy
Pressotherapy
Eyelash extensions
Hair transplant
Physiotherapy
Psychology
Spa & wellness
Stamp card
Treatment package
Your package always at hand
No little paper cards or "how many sessions do I have left?". The 7/10 counter lives in her Wallet, updated in real time after every visit.
Reminder on the lock screen
The next session date appears on her phone by itself before the appointment. Zero SMS or WhatsApp cost, zero missed visits.
Instant check-in in the treatment room
A scannable QR deducts the session automatically. Your team doesn't dig through records: scan the card and keep working.
Upsell before it runs out
When only one session is left, the card changes and offers to renew the package. It's the most profitable retention lever there is.
Traceability by treatment and area
Each package is a separate card: legs, underarms, face, pressotherapy… the clinic and the patient see progress separately.
How KONA works
It listens, decides and acts.
Listens
It picks up the signals: a past appointment, a half-finished treatment, a birthday, a patient going cold.
Decides
It knows who to write to, when and with what message. No spam, no pestering.
Acts
It sends via WhatsApp, SMS, email or Wallet and gets the patient to come back.
−60%
no-shows
24/7
always on
0€
re-acquiring clients you already have
Real case · Clínica Soria Vizcaíno
Less time writing. More time with patients.
“We used to spend hours every week writing reminders, confirming appointments and following up, patient by patient. Now it all sends itself. We've got that time back for what really matters: caring for patients in the consultation room.”
Dra. María José Soria Vizcaíno
Director · aesthetic and dental medicine · Clínica Soria Vizcaíno · Madrid
Plans and pricing
One price for the size of your clinic. Nothing more.
Two things set your plan: how many professionals you are, and how many patients KONA can message. Every feature is in every plan.
For clinics starting out
Essential
For small practices that want to digitalise scheduling and loyalty.
For growing clinics
RecommendedPro
The plan for most: automation, win-backs and loyalty at full power.
For large clinics or two sites
PremiumGroup
For large teams that want to push retention and the VIP experience.
All features in every plan. Price only depends on your size.
Prices exclude VAT (21% in Spain).
How we start
One-off setup: €490
WhatsApp number, migration and clean-up of your database, templates, Wallet card design and team training.
Written guarantee
Before signing we agree a metric measurable in your dashboard (messages delivered, active Wallet cards, reactivation chats opened). If it isn't met within 60 days, we refund 2 months. Setup is non-refundable.
WhatsApp on your own account
You connect your WhatsApp Business account (WABA) from Konabia and Meta bills the messages to you directly, with no markup from us.
Everything included
Whatever plan you pick, you get all of Konabia
No features locked by plan. These are all the tools Konabia brings, available from day one.
Scheduling & bookings
- Online bookings 24/7
- Calendar per professional
- Service and schedule management
- Custom booking forms
- Time blocking and holidays
- Patient profile and history
- Daily management dashboard
Automated communication
- Automatic email confirmations
- WhatsApp reminders and reconfirmations
- Automatic WhatsApp communication
- SMS and email marketing
- Automatic review requests
Loyalty & Wallet
- Wallet loyalty cards
- Full customisation of your cards
- Cards built for your type of business
- Wallet for treatments and sessions
- Referral and balance Wallet
- Packages and session bundles
- Advanced promotional packages
- VIP and loyalty programs
Retention & growth
- Automatic win-back campaigns
- Smart WhatsApp campaigns
- Automatic follow-up of patients and treatments
- Smart recovery of inactive patients
- Opportunity and retention engine
- Churn prediction
- Behaviour-based automations
Analytics & management
- Patient segmentation
- Retention and repeat stats
- Advanced business metrics
Multi-site
More professionals, more patients or more sites?
If you outgrow any of the three, we build a Multi-site plan tailored to you. No ceilings.
Price depends on the number of professionals and reachable patients; whichever runs out first applies. Overages are billed in blocks (e.g. +1,000 reachable = +€40). WhatsApp messages are billed by Meta directly to your own account.
No risk
You start with a written guarantee.
We set up the full KONA for your clinic and agree a measurable metric with you. If it isn't met within 60 days, we refund two months.
We set it up for you
Number, migration, templates, Wallet cards and training. You touch nothing.
An agreed metric, not opinions
We agree a measurable goal in your own dashboard, in writing, before signing.
2-month refund
If it isn't met within 60 days, we refund two months. Setup is not included.
Ready for KONA to get to work?
Put your digital employee to work filling the schedule and caring for every patient. Starting today.