Deposits
Make booking a visit a commitment to show up.
A free first consultation is easy to book and easy to forget. With a small deposit at booking, patients commit, and you stop holding slots for people who won’t come.
- Fixed amount or percentage, per treatment
- Card payment when booking
- If it isn’t paid in time, the slot frees up on its own
What happens in many clinics today
Free consultations nobody attends
They book with no commitment and, if something comes up, they don’t even tell you.
Slots you can no longer fill
By the time you realise they’re not coming, it’s too late to give the slot to someone else.
Deposits collected by hand
Asking for a bank transfer over WhatsApp and checking whether it arrived is slow and easy to forget.
How Konabia solves it
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01
Choose where to ask for a deposit
Per treatment: only the first visit, long treatments or wherever you like. A fixed amount or a percentage of the price.
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02
The patient pays when booking
At the end of the online booking they pay by card on their phone. If they don’t pay in time, the booking is cancelled and the slot is free again.
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03
It’s recorded on the appointment
Your calendar shows which appointments have the deposit paid, and the payment is saved on the patient’s profile.
What’s included
First visit or later ones
Ask for it only at the first visit or at later ones too. You decide.
Per treatment
Turn it on only for the treatments where a no-show hurts most.
Fixed amount or percentage
A fixed amount or a percentage of the treatment price.
Card payment
Through Stripe or your bank’s virtual POS (Redsys).
Slot released
If the patient doesn’t pay in time, the booking is cancelled automatically and the slot becomes available again.
All in your calendar
Every appointment shows whether the deposit is paid, and the payment is saved on the patient’s profile.
Frequently asked questions
Yes. Deposits are set per treatment, so you can ask for one only for the first visit, for some treatments or for all of them.
Through your Stripe account or your bank’s virtual POS (Redsys). The patient pays by card when booking.
The booking stays pending for a while. If it isn’t paid, it’s cancelled automatically and the slot is free again for other patients.
You set your own cancellation policy. The payment is recorded on the appointment and on the patient’s profile, so you can deduct or refund it the way you always do.
Start with the problem that costs you most.
Pick only the modules you need. No lock-in, and free migration from your current software.